We provide consulting services to the organizational learning market. Focusing on technology-based learning, PoetTechs offers a variety of training content development and implementation solutions ranging from learning strategy development and planning to technology enabled instructional design.
Below is a list of some of our recent projects. If you would like more information on any of our services, please visit the Contact Us page.
PERSONAS – Scenario-based learning game
| The client was struggling with communicating core principles, policies, and procedures while undergoing a decentralized to centralized restructuring across a geographically dispersed workforce.
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This game based solution provides self-paced walkthroughs of key scenarios associated with relevant principles, policies, and procedures. Learners have easy access on a just-in-time basis reinforcing learning.
Options include:
Consistent communication connected key principles to the organization’s vision, enhanced learner understanding, reinforced on-the-job application of learned skills, and ensured uniform and consistent guidance resulting in reduced subjective interpretation of policies and procedures and increased compliance. |
CHANNELS – Chatbot
| Faced with staff shortages, the client was struggling to keep up with responding to mundane, repetitive enquiries on a timely basis.
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Utilizing AI assists with identifying and responding to common questions while allowing the ability to escalate and redirect enquiries requiring more specialized knowledge to human resources.
Information is provided in a consistent and objective manner. Easily scalable, responses can be added as topics and questions are encountered allowing the bot to “learn” and improve accuracy with increased usage. |
TRACS – Tracking & Matching app
| Decentralized organization needed to ensure its practitioners could meet licensure requirements across multiple requlatory jurisdictions.
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This web-based tracking and matching app provides an easy-to-use, color-coded interface enabling quick visual recognition of pertinent tasks and information customized to the logged-in user.
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In addition to increasing the accuracy of the data collected, the client was able to identify six times the original estimated number of ~200 users. The app broadened the scope for making appropriate personnel matches within and beyond geographically defined workforce resulting in incorporation as a requirement into the customer’s on-boarding process. |
BIOS – Resume & Profile builder app
| Fast growing organization struggled with finding information, applying consistent processes across projects, training new resources, and transitioning knowledge and expertise as employees ramped up for engagements and transitioned to other opportunities.
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 This personalized, web-based portal allows participants to create a personal profile and navigate their career path starting with the on-boarding process. With a choice between a pre-scripted, role-based path or the ability to access information on a just-in-time, need to know basis, BIOS allows 24/7/365 access and can be deployed on a variety of platforms providing a single interface to multiple back-end systems while accommodating multiple learning styles including social and peer-to-peer modalities.
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By setting a baseline performance level, BIOS engages employees to “own” their career progress. BIOS increases ramp up time for new employees, as well as optimizes employee productivity, increases training impact, and decreases the time and frustration in locating the right information at the right time for all employees. |
CALC – ROI Estimating Tool
| In conjunction with the migration of a legacy system to the Cloud, the client was adapting a widespread, diverse audience to adopt newer technology-enabled learning modalities.
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This ROI estimating tool allow for the entry on a number of unique parameters for estimating training sessions, capacity, timeframes, and the resulting costs for procedural-level and role-based classroom, web-based, and remediation programs.
Project included the design and development of end user and customer training materials to support a three-tiered internal and external certification program. |
Marketing Toolkit
| Entering the adult-learning marketplace, the client needed to provide consultants with a toolkit for assessing learner adoption readiness.
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These 30+ generic tools and templates cover the three key phases of implementation and can be utilized for all training delivery methods. |